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福建22选5开奖彩票:Apply for a U.S. Visa
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Contact UsOn this page:
- Hours of Operation
- Check Your Visa Application Status
- Check the Status of Your Passport
- Contact Information
- Reporting Fraud
Hours of Operation
English- and Russian-speaking customer service agents are ready to assist you Monday - Friday from 8:00am to 8:00pm in each time zone within Kazakhstan. The call center is closed for Kazakh and U.S. holidays.
Check Your Visa Application Status
If you are a nonimmigrant applicant, you may check your DS-160 and visa application status online here by entering your interview location (or location where you couriered your application to, if you applied through an interview waiver process) and your DS-160 barcode number. If you are an immigrant visa applicant you will enter your case number.
Check the Status of Your Passport
Instant: Enter your passport number below to check on the status. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. If your passport is not collected within 10 business days it will be sent back to the Embassy or Consulate.
Email: Send an email to [email protected] and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status.
If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Visa application services call center agents are able to assist you via telephone or chat.
Telephone: Please contact a customer service representative using one of these telephone numbers:
- Callers in Kazakhstan - Please call +7 (727) 350 5703 (local) or 8 800 100 2554 (ITFN).
- Callers in the United States - Please call +1 703 745 5472.
Email: To reach a customer service representative via email, please write to [email protected].
Skype for Business: To use Skype to speak to a customer service representative during regular hours of operation, add a new contact to your Microsoft or Skype for Business account with the Skype for Business name [email protected]. You can speak to a customer service representative Monday - Friday from 8:00am to 8:00pm.
Please verify the Skype ID of the US Visa Service Desk before adding it. Our Skype ID is [email protected] Agents will not instruct you to pay your MRV fee over the phone; we strongly advise you to verify payment instructions on the Bank and Payment options page before paying your MRV Fee. Our call center agents will not engage in a chat conversation via Skype. A chat option is available through a different application on this page.
In order to make sure you are connecting to the right Skype ID please click on the icon below to make a call.
Chat: To chat with a customer service representative, please click the image below.
Please contact us at [email protected] if you have experienced fraud or have been asked to pay any unnecessary fees to pay your MRV fee, schedule your visa interview, or ship documents to or from the consular section.